Limited Residential Warranty
Pergo Wall to Wall Warranty
- The laminate surface will not wear through.
- The floor will not fade due to sun or electrical lights.
- The floor will not stain.
- The floor will resist water damage from everyday spills, damp mopping and household appliance leaks on the surface of the floor when removed promptly.
Pergo Accolade Warranted for 25 years
Pergo Select Warranted for Lifetime
Pergo Tile Warranted for 25 years
Pergo Paradigm Warranted for 25 years
Conditions of Warranty
- The flooring must be installed properly in accordance with Pergo, Inc.'s installation instructions. The instructions can be obtained by contacting 1-800-33-PERGO (1-800-337-3746) or through a retailer.
- Proper installation includes, but is not limited to, performing a moisture test to determine if excessive moisture exists in the subfloor and use of a 6-mil. polyethylene film vapor barrier on concrete floors.
- The flooring must be used only indoors in residential areas. The warrany does not apply if used in any commercial setting.
- Surface wear must not have occurred as a result of incorrect maintenance or accidents, such as damage caused by scratching, impact or cutting.
- Surface wear must be readily visible (i.e. approximately 1/2 square inch).
- Warranty does not apply to other water damage, including water damage caused by flooding, standing water (water that remains on the floor for more than 30 minutes), leaking pipes, household mechanical failures, appliance leaks, or damage caused by water underneath the flooring, including damage from subfloor hydrostatic pressure (water under the floor that is transmitted to the surface through exerted pressure) or other conditions that result in water being below the flooring.
- The warranties do not apply to Pergo moldings.
- Installation of flooring that contains any manufacturing defect is not covered by these warranties.
This copy of the warranty is for guideline purposes only. The published warranty from Pergo Flooring shall be deemed correct if there is a discrepancy.
Customer Support
Any claim under the Pergo Limited Wall-to-Wall Residential Warranties shall be made by contacting your retailer within 30 days after it has been detected. Proof of purchase, including the date of purchase, must be presented to make a claim.
If Pergo, Inc. accepts a claim under the Pergo Limited Wall-to-Wall Residential Warranties, it will repair or replace, as its option, the affected Pergo flooring materials. These warranties cover the repair or replacement of affected Pergo flooring materials, including reasonable labor costs. If the design for which a claim is made is no longer available, Pergo, Inc. will replace the affected Pergo flooring materials with another design of equal value. These warranties are not transferrable. The extend only to the original end-consumer.
Manufacturing
In addition to the Pergo Limited Wall-to-Wall Residential Warranties, Pergo, Inc. warrants its product against manufacturing defects that exist in its product prior to shipment. Any manufacturing defect must be reported prior to product installation or, under any circumstances, no later than six (6) months after the date of purchase to be covered under these warranties. Pergo, Inc. will replace any such defective material at no additional cost to the customer, including reasonable labor costs. Any damage that occurs during shipment is the responsibility of the shipping company.
Disclaimer
Pergo, Inc. disclaims liability for incidental and consequential damages for breach of any express or implied warranty and disclaims all other express or implied warranties. Including any implied warranty of merchantability, or warranty of fitness for a particular purpose, with respect to this product.
The above remedies are the customers' sole and exclusive remedies for claims on this product.
This warranty consitutes the entire agreement of the parties, and no waiver or amendment shall be valid unless in writing and signed by an authorized representative of Pergo, Inc. Some states do not allow the exclusion or limitation of consequential damages, so the above limitation or exclusion may apply to you. This warranty gives you specific legal rights, and you may have other rights that vary from state to state.
Pergo Light Commercial Warranty
- The laminate surface will not wear through.
- The floor will not fade due to sun or electrical lights.
- The floor will not stain.
Pergo Tile Warranted for 5 years
Pergo Select Warranted for 7 years
Conditions of Warranty
- The flooring must be installed properly in accordance with Pergo, Inc. installation instructions.
- The flooring must be used only indoors in commercial areas with light traffic.
- Surface wear must not have occurred as a result of incorrect maintenance or accidents, such as damage caused by scratching, impact or cutting.
- Surface wear must be readily visible (i.e. approximately 1/2 square inch).
- The warranties do not apply to Pergo moldings.
- Installation of flooring that contains any manufacturing defect is not covered by these warranties.
- The above warranty does not apply if the product is used in areas with medium to heavy commercial traffic.
- This copy of the warranty is for guideline purposes only. The published warranty from Pergo Flooring shall be deemed correct if there is a discrepancy.
Manufacturing
In addition to the Pergo Limited Wall-to-Wall Residential Warranties, Pergo, Inc. warrants its product against manufacturing defects that exist in its product prior to shipment. Any manufacturing defect must be reported prior to product installation or, under any circumstances, no later than six (6) months after the date of purchase to be covered under these warranties. Pergo, Inc. will replace any such defective material at no additional cost to the customer, including reasonable labor costs. Any damage that occurs during shipment is the responsibility of the shipping company. |